CLIENT TESTIMONIALS

“TSS have been professional and extremely helpful with building individual and team spirit within our retail situation.  We found the Customer Care and Sales Training courses, tailored to our organization, to be motivating and inspiring.  Training doesn’t end with the course, Austin has been diligent in following up with Managers and team to ensure training techniques in place and working.  Thank you Orla and Austin”.

Foot Solutions Stillorgan
Director

 

“We experienced a very interactive and engaging sales training session with Austin from TSS that has made our sales team smarter and more productive when it comes to winning business. Increased activity levels and an understanding of how to perform as a professional sales person have made us a more effective sales team.”

Hotron
Managing Director

 

“I’d like to personally thank you for running such an interesting course over the two days. I found the content extremely useful and have already been implementing it with success. Two trucks sold Monday, one van sold yesterday and I’m expecting an order for another van this evening. I’m crediting this weeks sales to your training programme at least!”

Sure Haul
Commercial Sales Expert

 

“It was great, I really enjoyed it. I had done the half day of the course last year so it was a great refresh and then there was more detail in the afternoon. Orla is a great trainer as well, she kept us on our toes!”

Maldron Hotel, Newlands Cross
Meeting & Events Coordinator

 

“A comprehensive, useful, no nonsense training approach that engages the learner.  I found the course provided usable knowledge that was fully transferable into the world of practical selling.  This course enabled me to see where my strengths and weaknesses lay and improve my overall selling technique.  I came away from this course armed with practical information that when applied, enabled me to easily improve my planning and organisational skills, which increased my own belief in my ability to excel in my role.”

TEC Electric
Sales Rep. Ex Hazardous & Industrial Products

 

“Many thanks to Jerry for presenting this very practical workshop on mindfulness and stress management. I have attended many similar themed workshops, but this I found to be the most practical and managed to deliver on all points in a short time. Very interactive –  Jerry has a natural way of delivering this topic in a very common sense approach.”

LEO Pharma

 

“I found the course to be extremely well structured and delivered in an interactive and engaging manner. As I’m only starting out in sales, it has given me a solid foundation to work from.”

Hydraquip
Technical Sales Engineer

 

“We have put all our sales engineers through training with TSS, and found the training to be very beneficial.  We found TSS Training to be very accommodating, having customized  different sales modules to benefit our experienced sales team.  We are proud to say we see TSS training as an established partner of SMC Pneumatics Ireland Limited –  having a sales training program  for our team has been very beneficial.”

SMC Pneumatics Ireland Limited
Sales Manager

 

“We found the TSS sales training to be very practical and beneficial for our consultants. The techniques we picked up were easy to implement and saw immediate results.  The TSS sales training program was tailored to suit our team and industry and helped our consultants to overcome some common barriers we would face on a daily basis.

I personally found that the techniques that Austin showed our team to helped put a better shape and structure to our approach and a way to offer an even better service.”

RECRUITERS
Learning & Development Manager

 

“I found the time management course content very practical and actionable. The TSS training staff and organisation could not have been better. I look forward to completing more education in the future.”

Everest Music
Manager

 

“Professional, easy to understand and apply to any industry, the tutors were knowledgeable, driven and very passionate about their subject.”

The Gresham Hotel, Dublin
Human Resources Manager

 

“We recently sent a staff member on TSS Training’s Supervisory Skills programme and received excellent feedback in relation to the trainer who delivered the programme and the material delivered too.  We plan to use TSS Training again in the future.”

Racing Academy & Centre Of Education
Training Manager

 

“We use TSS for all our Customer Service and Communications training and also have used them for Sales Training. TSS have provided a very professional service over many years to our company.”

Dualtron Ltd
Managing Director

 

“A truly professional and thoroughly enjoyable series of one-to-one Professional Sales Training sessions, all presented in a very professional, easy to understand and interesting manner with ample interaction. I feel I have benefitted greatly from these sessions and would recommend TSS to anyone. By far, the best training course I have ever been on in my 27 years in various sales roles.”

MUTEC Mercedes Benz
Senior Sales Executive

 

“A fantastic program, does exactly what it says on the tin. Practical, informative, and most importantly highly beneficial for career development and advancement within the work environment as a whole. I attained far more knowledge than expected and a lot about self-development and improvement as well. The programme was structured in a way that was accessible for all professions and industries.”

Roly’s Bistro
Supervisor

 

“I found going through how to deal with suppliers, and talking about the different types of techniques and how to prepare yourself very useful, and I picked up lots of pointers that I will use moving forward.”

Flatley PMG
Delegate

 

“I found the MSP Programme with TSS Training to be very well structured, concise, relevant to my business and very practical in terms of ease of implementation”

Independent News & Media
Commercial Manager

 

“As Human Resource Manager for Geodis Ireland Limited, one of my key goals is to help create and maintain a sustainable high performance organisation. We believe the Training and Development of our employees is a key objective in helping us achieve this. We have been using the services of TSS Training on this objective (Training and psychometric testing) for a number of years. The personalised service and training tools we receive is not only welcomed by myself but also the trainees, who gain real value from relevant material that they can put into practice following workshops. I would have no hesitation recommending the TSS team in all areas of their service offering and in particular they lead the way in customer service and support.”

Geodis Ireland Ltd
HR Manager

 

“I just wanted to say a quick thanks to you and your team for the recent course you provided for one of my team. From start to finish the level of professionalism you showed was outstanding. In particular your visit before she commenced the course to find out about her and again your visit on the completion of the course, I found to be extremely beneficial. She herself found the course really good in particular the first day and it met all our expectations.”

Auto Glass Ltd
Call Centre Manager

 

“The course allowed the sales force to freshen up their own skills and provide a renewed emphasis to their activities”

Motor Distributors Ltd
Sales Director

 

“A very practical and interactive programme that totally involves the delegate. The follow up meeting from TSS Training helped me understand each sales person better and turn the training theory into a reality, back on the job.”

Digicom
Sales Director

 

“I find TSS Training to be an excellent training provider for our company. Their tailored services are specific and relevant to the needs of our business and their courses are delivered in a style and at a pace that is suited to individuals and the group as a whole. Their trainers facilitate in a way which allows attendees to interact, while learning skills and knowledge which can be applied to their individual roles”

Grafton Merchanting
HR Manager

 

“Noonan has used TSS Training for the last three years as our training provider for our Business Development and Operation Support teams. In that time TSS has consistently demonstrated an ability to match the training need of the group and produce results that have benefited overall performance. The training programme content, the quality of the trainer and flexibility in approach are the real stand-outs from our relationship to date”

Noonan Services Ltd
Business Development Manager

 

“Just a short note to thank you and TSS Training for the excellent Management Development Programme that myself and my colleague attended recently, the course was thoroughly enjoyable and informative, all credit to TSS Training. I would also like to compliment the trainer who did a wonderful job, we have both already started to put into practice some of the ideas and techniques learned and have made some changes for the better. The programme also gave us a great opportunity to meet, chat, and exchange stories and experiences with the other participants who were a great bunch of guys with a good sense of humour. Once again thank you to all the team at TSS Training.”

Grosvenor Cleaning Services Ltd
HR Manager

 

“The Time Management & Personal Organisation Programme was great. Very enjoyable and infomative. Sean McGlynn our trainer was excellent. He was the perfect mix of teacher and oracle with a tremendous understanding of our individual needs.”

Job Care
Delegate

 

“Just wanted to say how much I appreciated “Unlocking the power of Social Media Programme. It was really practical and great help in understanding how to use social media effectively.”

Hidden Hearing
Customer Service Manager

 

“Shay has an excellent manner. He displays the course detail clearly while keeping the class interested and he’s good craic”

CIMCO
Delegate

 

“I found the course very interesting. It covered areas that I deal with on a regular basis, and gave me more information on how to resolve issues with customers and colleagues”

Corium
Delegate

 

“Very good course and covered lots of different aspects of customer care – Recommended!”

C & F Quadrant
Delegate

 

“A targeted and tailor-made training approach to suit our particular requirements, which we have now incorporated into our strategic sales & marketing programmes”

Zandar Technologies
Sales Director

 

“I found the programme informative, lively and extremely motivating”

123.ie
Delegate

 

“Using the programme correctly puts the buzz back in selling – thanks for all the good work”

Nilquip
Delegate

 

“We have worked with TSS Training on various projects over the years. TSS have been involved in training every member of our team at some level during this period. We found their approach to be very thorough, the training team have been excellent and the follow up has been very helpful. Listed below are some of the Open and In-House Courses we have availed of”

  • Management Development Programme
  • Professional Sales Programme
  • Project Management
  • Technical Customer Service

In addition to using TSS as a training partner we have also used their Selection Profiling Services in the recruitment of a number of our current team members. This is a very valuable service to a SME company such as Larsen Water Management. We have been delighted with the calibre of candidates we have secured in using this service. We continue to us TSS Training to date and would have no hesitation in recommending them to any other organisation”

Larsen Water Management
Managing Director

 

“Since starting our business in 1988 this has been the best course we have sent our staff on ever. The profile I received at the end of the programme was of great personal benefit.”

Colt Ventilation Ltd
General Manager

 

“The follow up meeting from TSS Training gave new insights into how to gain the maximum benefits from the staff training course”

Lara Electrical
General Manager

 

“Following participation in the TSS Training Professional Selling Skills course, sales have improved substantially”

Murray Surgical Ltd
Sales Director

 

“The Diversity & Equality Awareness workshop we attended was great – I got a lot out of it and the trainer was excellent”

Fishers of Newtownmountkennedy
General Manager

 

“I really enjoyed the Consultative Selling Programme which was both interesting & informative. I particularly liked the practical approach which ensured that skills learnt could be applied immediately. Overall, I found the course to be excellent & I would have no hesitation in recommending it”

Niamh Fitzpatrick & Associates
Proprietor

 

“Just wanted to say thanks for all your sound words of advice re: selling. It was my first time at a sales course and I really enjoyed it.”

PEI Surgical Ltd
Delegate

 

“It was more interesting & enjoyable than expected”

Atlas Auto Service
Delegate

 

“Having completed several training courses with TSS Training, I found them very professional to deal with and their trainers to be very knowledgeable on all aspects of training delivered. They take each delegate’s position into account ensuring the courses are tailored to everyone’s individual needs. I look forward to my next course with TSS.”

Cannon OCS
Customer Service Manager