NEGOTIATION SKILLS

Duration: Half day

Date: TBC

Cost: €295

 

About this course:

This course is aimed at all business people who want to achieve results by understanding ‘best practice’ negotiation skills and how to use them to their benefit.

Course Content:

  • Learn the recognised steps of ‘best practice’ negotiation skills.
  • How to prepare in advance of any negotiation meeting.
  • Be able to identify ‘tradables’ on either side to achieve a win-win result.
  • Learn the skill of assertiveness and how to apply it if necessary.
  • Understand the importance of two-way communication in a negotiation situation.
  • Recognise what stage of the negotiation process you are in at any time.
  • How to stay calm and control an emotional situation professionally.

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For full course content please call 1800 260006 or email info@tss.ie