MORNING MODULES

We will be running a variety of morning modules over the coming months.  Click on a course title below for further information.

COMMUNICATION & CONFLICT RESOLUTION
Learn how to identify and resolve conflict in the workplace in an objective manner. Become an effective and positive communicator within your team.

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MINDFULNESS & MANAGING STRESS
How to manage stressful situations, build resilience through understanding and implementing mindfulness.

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CREDIT CONTROL & CASH COLLECTION TECHNIQUES
Examine the recognised stages of credit control and learn how to deal with stalls and false promises.

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NEW BUSINESS DEVELOPMENT
Examine the methods on how to open-up new accounts and how to make quality appointments with prospects.

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HOW TO STRUCTURE A SALES PRESENTATION
Learn how to prepare and structure your sales call or sales presentation and incorporate all the vital elements.

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CUSTOMER CARE & COMMUNICATION SKILLS
How to anticipate and deal with sales objections and difficult personality types in an objective manner.

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TIME MANAGEMENT & DELEGATION
Examine the recognised principles of time management and learn how to delegate tasks correctly to others.

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FINANCE FOR NON-FINANCIAL MANAGERS
Demystify finance and examine the tools available to you to improve your financial planning and budgeting skills.

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