TSS Training can now deliver a new range of over 40 stand alone Half Day modules that can be personalised to your team’s requirements and delivered once a month at the convenience of your premises.

These new modules cover a whole range of programmes that are essential to every organisation that believes in the long-term development of their employees.

What’s in it for you and your organisation?

  • Minimise staff disruption by having the training delivered at your premises at a date that suits you.
  • Tailor make the module content to suit your specific training needs.
  • No big training invoices as stage payments can be arranged.
  • Create and personalise your own 12 month training plan.
  • Keep staff upskilled and motivated by undertaking on-going training one morning per month.

Management and Supervisory Modules

  • Strategic Management and Business Planning
  • How to Build and Manage a Team
  • Introduction to Project Management
  • Time Management and Delegation
  • Problem Solving and Decision Making
  • Conflict resolution and Mediation Skills
  • Leading and Motivating a Team
  • How to Plan and Manage Meetings
  • New Manager Training
  • Introduction to Emotional Intelligence
  • Coaching individuals for positive results
  • Planning and Conducting an Appraisal
  • Best Practice Interviewing and Selection Skills
  • Effective Supervisory Skills
  • Managing Sales People for Results
  • Dealing with and Coping with Change
  • Finance for Non-Financial Managers
  • Managing the Customer Service Function
  • An Overview of the HR Function

Sales and Communication Modules

  • Goal Setting and Sales Planning
  • Managing your Time and Territory
  • New Business Development Skills
  • Proactive Telesales / Cold Calling
  • Best practice Customer Care
  • Managing and Growing your Accounts
  • Up Selling & Cross Selling
  • Assertiveness and Communication Skills
  • Fact-finding and Questioning Skills
  • Structuring and delivering a Sales Presentation
  • Objection Handling and Dealing with Difficult Clients
  • Closing the Sale and Gaining Commitment
  • Negotiating with Professional Buyers
  • Presentation Skills
  • Retail Selling Skills
  • Quicker Cash Collection
  • Business Writing Skills
  • Introduction to Sales Management
  • Field visit and critique on offer to all sales people