INTRODUCTION TO KEY ACCOUNT MANAGEMENT

Duration: 09.30am – 1pm

Date: 21st May 2024

Cost: €295

Venue: The Maldron Hotel, Dublin 22

 

About this course:

This programme is aimed at experienced Salespeople, Key Account Managers and Sales Managers who want to develop as professional account managers and in turn increase sales revenue and profit from existing clients. Take a strategic look at how to best manage and maintain a productive relationship with your most important key accounts.

Course Objectives:

  • Understand and be able to apply the principles of key account management
  • Plan a professional and strategic approach to assessing and working your major accounts
  • Create and maintain a long-term profitable and amicable business partnership
  • Develop your ability to communicate and investigate with professional buyers
  • Overview of the principles and recognised stages of professional negotiation
  • Become confident and able to deal with any potential client conflict situations

Course Content:

  • Understanding the role of an Account Manager
  • Client Centred Selling
  • Time Organisation and Prioritisation
  • Negotiation Skills
  • Communication and Conflict Resolution

 

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For full course content please call 1800 260006 or email info@tss.ie